Available for AmAssurance Private Car Comprehensive Motor Insurance policyholders, our Auto Assist provides 24-hour auto assistance and towing service should your vehicle break down, or if you’re involved in an accident. It comes with the following benefits:
This covers all minor or major repairs to get your vehicle mobile, either at the breakdown site or at a service provider’s workshop, with rates for services negotiated between yourself and the service provider beforehand. Comes with free services such as changing flat tyres, jump-starting and replacement of batteries, not including cost of parts.
Should the situation arise, we will tow your vehicle to the nearest service provider workshop or a specified destination for FREE within 50km round-trip (30km for Sabah & Sarawak), with RM2.00 charged per additional km.
Flat Battery Replacement
Free delivery and installation anywhere, anytime within the Klang Valley, with discounted rates for new maintenance-free car batteries.
Accident Related Services
If you run out of fuel, we can deliver some to you in a gazetted location with a surcharge of RM10.
Conditions of Benefits
We will not provide Auto Assist services in the following situations:
- Towing from one workshop to another
- For disposal of vehicle, where vehicle has no engine or transmission
- Where the vehicle is in a remote area, such as non-gazetted road, estate, plantation, jungle or rooftop parking area
- In the event of an Act of God, catastrophe, natural disaster and so on, where we are prevented from rendering proper service
- If there is a power failure, mishap or situation where the Call Centre is rendered inoperable