If you find that your complaint / feedback was not addressed in a satisfactory manner, you may escalate in writing to:
Complaints Management Unit
AmGeneral Insurance Berhad
No. 211 Jalan Tun Sambanthan
50470 Kuala Lumpur
Email us at: firstname.lastname@example.org
Please provide us with your full name, IC number, telephone or mobile number, email address and the specific nature of your complaint.