Further Escalation

If you find that your complaint / feedback was not addressed in a satisfactory manner, you may escalate in writing to: 

Complaint Mediation Unit AmGeneral Insurance Berhad,
Menara Shell,
No. 211 Jalan Tun Sambanthan
50470 Kuala Lumpur


Email us at: customer@amassurance.com.my

Please provide us with your full name, IC number, telephone or mobile number, email address and the specific nature of your complaint.

Redress Channel