Our Services
Contact Centre Services
The Liberty General Insurance Berhad Contact Centre provides you with the options of making:
Statement request General insurance policy enquiries on: -
- Cover Note status
- JPJ e-Confirmation status
- Policy details
- NCD Confirmation
- Claim status General insurance policy transactions that include: -
- Premium calculation
- Motor Insurance and AmDrive Care renewal via AmEasipay
- Endorsement
- Client details maintenance
- Request for copy of renewal notice
- Request for duplicate Policy Schedule
Other service include: -
- Request for brochures and forms
- Liberty General Insurance Berhad and AmBank network (location and contacts)
Customer Care Centre Services
- Acceptance of premium payment for Life & General insurance (cash, cheque & credit card).
- Payment for individual life policy (loan & interest, APL & interest, premium), MRTA & Autolife.
- Motor & Non-Motor insurance Online cover note for motor insurance - new business & renewal
- Extension for motor insurance
- Transfer Fees ( transfer name)
- Additional named driver/windscreen
- Change in car engine number, etc
- NCD confirmation
- Reprint policy schedule or endorsement
- Cover note issuance for non-motor insurance – new business & renewal
- Attending to inquiries from walk-in customers - life & general insurance
- Policy & payment status
- Premium calculation
- Submission of documents Cancellation/surrendering of policy
- Policy Loan (Life policy)
- Request for change
- Nomination/Assignment Change of Nominee
- Change of trustee
- Conditional / Absolute assignment of Policy
- Reassignment of Policy
For more information, please contact us.