Our priority remains in keeping our community safe while servicing our customers and intermediaries during the Conditional Control Movement Order (CMCO). Kindly note changes to our operational hours for impacted branches effective 22 October 2020, for the remainder of CMCO period:
Branch |
Operating Hours |
Headquarters (Menara Shell) |
8.45am to 4.45pm |
Branches & counter in Kuala Lumpur (Menara Shell, Central, Kepong, KL, Selangor & Jln Yap Ah Shak counter) |
9.00am to 1.00pm |
Branches & counters in Selangor (Klang, Kajang & Sunway Mentari counter) |
|
Branches in Sabah (Kota Kinabalu & Tawau) |
These reduced business hours are only applicable for the abovementioned branches, all other branches will be operating as usual. Services will continue to operate so as to minimize any impact to our customers :
Claims Centre
Mon – Fri | 8:45am to 4:45pm
Contact Center & Claims Help Desk
Mon – Fri | 8.45am to 4.45pm
Kurnia Connect (KAA)
24 Hours
Thank you for your understanding and continuous support to AmGeneral Insurance. Stay safe