[COVID-19] Change in AmGeneral's Business Hours


Our priority remains in keeping our community safe while servicing our customers and intermediaries during the Conditional Control Movement Order (CMCO). Kindly note changes to our operational hours  for impacted branches effective 22 October 2020, for the remainder of CMCO period:


Operating Hours


(Menara Shell)

8.45am to 4.45pm

Branches & counter in Kuala Lumpur

(Menara Shell, Central, Kepong, KL, Selangor & Jln Yap Ah Shak counter)

9.00am to 1.00pm

Branches & counters in Selangor

(Klang, Kajang & Sunway Mentari counter)

Branches in Sabah

(Kota Kinabalu & Tawau)

These reduced business hours are only applicable for the abovementioned branches, all other branches will be operating as usual. Services will continue to operate so as to minimize any impact to our customers :

Claims Centre

Mon – Fri   | 8:45am to 4:45pm

Contact Center & Claims Help Desk

Mon – Fri | 8.45am to 4.45pm

Kurnia Connect (KAA)

24 Hours

Thank you for your understanding and continuous support to AmGeneral Insurance. Stay safe