Easy Motor Flood Claims Process

Motor Flood claims AmAssurance


In light of the second wave of flash floods, many of our customers in the Southern and East Coast regions have been affected and we are here to help. All our branches are operating as usual and we remain dedicated to helping you through this crisis.

In addition, we have extended our motor claims initiatives to assist our customers who have been impacted by the floods so that their motor claims can be quickly and easily filed.


Motor claims AmAssurance


1. Waiver of Police Report for flood relief allowance for flood damages from 18 December 2021 until 15 January 2022. Applicable across Malaysia, and for the following policies:

  • auto365 Comprehensive Plus
  • auto365 Comprehensive Premier

2. Claim submissions for flood relief allowance will be open to all panel and non-panel workshops. Photos of damages and bills must be submitted.

To file any loss or damages caused by the floods, you may reach out to us via the channels below.


24/7 AmAssurance Contact Centre

Auto Assist emergency roadside services: 1 800 88 6333

Email: customercare@amgeneralinsurance.com


Claims Helpdesk

For any enquiries on claims processing, please contact us at:




Thank you and stay safe.