AmGeneral Insurance Berhad (“AmGeneral”) is excited to inform that Liberty Insurance Berhad (“Liberty”), a subsidiary of Liberty Mutual Insurance, and AmGeneral have officially merged on 1 April 2023, and will be moving forward together as AmGeneral Insurance Berhad.
Post integration, the merged entity will emerge as a leading general insurer in Malaysia. Together, the merged entity will be serving more than 3 million customers and have access to more than 8,000 agents and partners, as well as multiple brands, i.e. Liberty, Kurnia, AmAssurance to continue keeping your needs protected while giving you greater peace of mind.
As a Kurnia, AmAssurance and Liberty policyholders, your rights and benefits in respect of your policy(ies) and/or claims will not be affected. For more information, please reach out to us via contact details below.
For the official announcement, please refer to this link.
For more information, please check our FAQs here.
ABOUT LIBERTY MALAYSIA
Liberty, a trustworthy brand that has offered insurance coverage to Malaysians for 45 years, is a subsidiary of the Liberty Mutual Insurance Group. Liberty is backed by 110 years of experience globally and boasts a wide range of insurance products and services including personal & commercial automobile, homeowners, accident & health, general liability, property, surety, workers compensation, personal, travel and specialty lines.
Liberty business operations are available nationwide, including our branches plus POS Malaysia, Puspakom, affinity partners, franchise holders, dealers and 2,500 strong agency force. It is also a MYEG Insurance Partner and a bancassurance partner of UOB Malaysia.
On 28 July 2022, Liberty Insurance Berhad acquired 100% of the shares in AmGeneral, resulting in AmGeneral becoming a member of the Liberty Mutual Group. The legacy of this robust general insurance player will continue through AmGeneral.
For more information, visit https://www.libertyinsurance.com.my/
ABOUT LIBERTY MUTUAL INSURANCE
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
In business since 1912, and headquartered in Boston, today we are the sixth largest global property and casualty insurer based on 2021 gross written premium. We also rank 78th on the Fortune 100 list of largest corporations in the US based on 2021 revenue. As of December 31, 2022, we had $50 billion in annual consolidated revenue.
We employ over 50,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.
For more information, visit www.libertymutualinsurance.com.
ABOUT AMGENERAL
In July 2022, AmGeneral officially became a member of the Liberty Mutual Group, with Liberty Mutual Insurance and AMMB Holding Berhad holding 70% and 30% of the share capital respectively in AmGeneral Insurance Berhad.
AmGeneral serves the Malaysian insurance market nationwide. A top three motor insurer with a growing business in additional product lines, the company distributes its personal and commercial insurance products under the AmAssurance and Kurnia brands through more than 6,000 agents, brokers, car dealers, franchises and affinity partners, and its fast-growing digital and direct capabilities.
For more information, visit https://www.amgeneralinsurance.com
CONTACT DETAILS
Liberty Products and Services
For all Liberty Insurance policyholders, we assure you that this merger will not affect your rights or benefits in respect of your policy(ies) and/or claims.
If you have any enquiry about the products, claims and/or services, please visit our website or contact the Customer Experience Hotline for further assistance.
- Customer Experience Hotline: 1 300 888 990 or 03-7965 3977
- 24 Hours Emergency Roadside Assistance: 1 800 88 5005
- 24 Hours Worldwide Emergency Medical or Travel Advise Assistance: 03-7965 3977
- Email: customercare@libertyinsurance.com.my
AmGeneral (Kurnia & AmAssurance) Products and Services
There is no change to our contact details.
If you have any enquiry about our products, claims and/or services, please visit the websites or call our Contact Centres for further assistance.
Kurnia
- Kurnia Contact Centre: 1 800 88 3833
- 24 Hours Kurnia Auto Assist: 1 800 88 3833
- 24 Hours Travel Assistance (Asia Assistance Network): 03-7841 5750 or 03-7628 3770
- Email: customer@kurnia.com
AmAssurance
- AmAssurance Contact Centre: 1 800 88 6333
- 24 Hours AmAssurance Auto Assist: 1 800 88 6333
- Email: customer@amassurance.com.my